Transforming a Single-Family Community with Fiber Internet
CASE STUDYCHALLENGES
Residents were paying retail prices for internet, averaging over $200 per month with TV upgrades.
Outdated COAX infrastructure limited internet speeds and overall network reliability.
No complimentary services for common areas or enhanced security solutions.
SOLUTION
Negotiated a fiber build-out for the entire community, ensuring future-proof connectivity.
Bundled bulk internet with TV services, eliminating high retail internet fees.
Reduced resident expenses by over 70% while delivering faster and more reliable connectivity.
Provided complimentary services for common areas and created dedicated spaces for security cameras and surveillance.
Implementation & Transition Process
Constant Communication: Residents were kept informed with regular updates via email, community meetings, and printed notices.
On-Site Support: Dedicated representatives were available throughout the installation process to address any concerns.
Personalized Setup Assistance: Technicians assisted residents in setting up their new services, ensuring a seamless switch from their previous provider.
Service Satisfaction Follow-Ups: After installation, customer satisfaction surveys were conducted, and a support team remained available for troubleshooting.
RESULTS
Infrastructure Upgrade: The community now benefits from high-speed fiber internet and modern bulk services.
Cost Savings: Monthly telecom expenses were reduced by over 70% for residents.
Enhanced Security & Amenities: Complimentary services for common areas and security camera integration improved the community’s overall safety.
Resident Satisfaction: With a carefully managed transition, residents experienced minimal service disruption and reported high satisfaction with their new services.
Who We Serve
COA
HOA
Multifamily
Student Housing
Senior Living
